1. Refund Eligibility
Refunds may be considered under the following circumstances:
- The service was not delivered as described in the order or agreement.
- There was a technical issue that prevented the completion of the service.
- Mutual agreement is reached between Bit Forge Labs and the client due to unforeseen circumstances.
2. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after the service has been delivered or work has commenced.
- Partial completion due to client-provided delays or missing information.
- Services that have been customized or tailored specifically for the client, unless there is a proven failure to deliver.
3. Refund Request Process
To request a refund:
- Contact us at +92 334 7296538 with your order details.
- Provide a clear explanation of the issue.
- Our team will review your request and respond within 5–7 business days.
4. Refund Method
Approved refunds will be processed using the same payment method used for the original transaction, unless otherwise agreed.
5. Contact Us
For questions or concerns regarding refunds, please reach out to:
Bit Forge Labs
Mall Road, Lahore, Pakistan
Phone: +92 334 7296538
Email: BitForgeLabs@gmail.com